Terms & Conditions
1. What information Laptop.my collects:
We may collect the following information:
• your name
• your contact information, including your email address
• other information relevant to customer surveys and/or offers.
At this time, Laptop.my does not collect demographic information, such as your preferences and interests.
2. Does Laptop.my share your information?
3. What Laptop.my does with the information that we gather:
We utilize this information to understand your needs, and to provide you with better service, and in particular, for the following reasons:
• Internal record keeping. (Note: Laptop.my will not download or store your credit card information.)
• Improving our products and services.
• We may periodically send you promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• Laptop.my does not contact customers for the purpose of conducting market research.
At present, Laptop.my’s website does not incorporate a program or protocol to respond to computer-generated “do not track” signals.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Our website’s content management system uses traffic log cookies to identify which pages are being used. This helps us to analyze data about web page traffic, and to improve our website in order to tailor it to customer needs. We only use this information for internal statistical analysis purposes, and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful, and which you do not. A cookie in no way gives us access to your computer, or to any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
5. Links to other websites:
Laptop.my’s website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution, and look at the privacy statement applicable to the website in question.
Laptop.my is committed to ensuring that your information is secure. In order to prevent unauthorized access to or disclosure of your information, we have put in place suitable physical, electronic, and managerial procedures, in order to safeguard and secure the information that we collect online.
7. Policy updates and effective date:
8. 14 Days Return Policy
Great news! If for any reason you are not satisfied with your purchase, you are entitled to return the item to Laptop.my within 14 days of purchase in its original packaging, specification and brand new look alike condition for an 80% refund in the original form of payment or an exchange unit (worth 80% price from the total you paid). We experienced few situation where buyer need an urgent money to use, so rather than mortgage it to any pawn shop and get only 50% cash back, we offers 80% refund.
9. Claiming Warranty
Laptop.my will help you with the warranty claim if you don’t know how to contact the BRAND. We are going to assist you for FREE OF CHARGE. You may contact our team via Call or Email or Sms or WhatsApp but please allow them 1 working day to respond back to you.
10. Online Payment
This site will be supporting the usage of Maybank2u Pay, Online Payment, PayPal, Credit Card, Debit Card and Bank Transfer.
11. Cards Terminal
Payment via cards “terminal” – debit or credit (for swipe and key in the security pin) will be charged 2% to 3% from the total amount. If you want to opt for no bank charges fee please buy directly via website. Card charges only apply for buyer who want to COD or SELF COLLECT with card swiping.
Laptop.my only provides genuine and original item(s) only (verified by the brands). We never support clone, fake, intimidate and stolen items. Everything here is 100% clean and following the legal law so buy with confidence!
We have various type of item’s condition. Brand new, Demo Set, Used, Secondhand, Repaired, Relined, Reconditioned, Rebuilt, Refurbished, and Remanufactured. We are going to be transparent if regarding the item’s condition. (Some of the IT shop will sell to client MSDN, DEMO, RECOND, DEVELOPER PRODUCT, TESTER and so on but stating it as NEW / ORIGINAL as well, so please be really careful.)